In 2010, West Midlands Ambulance Service (WMAS) called us to 106 incidents. These all arose from 999 calls and occurred day and night, 7 days a week. Despite the 24×7 nature of the callouts, we were able to respond to 79 of these. November and December were particularly busy months for our team reflecting the overall increased demand on WMAS over that period. In November and December, we were called to 49 incidents; not far short of the total number received during the rest of the year. In December alone, we were called to 33 incidents and responded to 27 of those. This exceptionally high-level of incidents presented a challenge for the team; very intense callouts (on one night alone, we received four callouts), very difficult travelling conditions in snow and ice and the provision of cover over the Christmas/New Year holiday period. All of the team are volunteers and do not receive any payment for being on call or attending incidents.
WMAS themselves experienced unprecedented demand in December and, as well as providing cover in our normal service area, we were asked by the WMAS Emergency Operations Centre to attend incidents further afield such as Stratford-upon-Avon, Shipston-on-Stour and Ilmington in support of the Service during periods of exceptionally high-demand. On 17th December 2010, WMAS experienced the highest level of calls since regional records began, exceeding the last three New Year’s Eves.
Over the year, we attended a wide-range of medical emergencies including a number of road traffic accidents. Our patients ranged in age from 4 to over 80.
2011 has got off to a busy start with the team attending six incidents within the first week of the year.
Further details of the Ettington CFR Scheme, including the various ways in which you can support us, can be found on our website here.